www.thewineglass.guru (“the Website”) is owned by Tourist Tasting Services (Pty) Ltd, situated at 2 Harbour Road, Hermanus.

This privacy policy applies to anyone visiting or using the Website.

    1. The Wine Glass knows that you are concerned about how we deal with your personal information therefore we undertake to comply with the provisions of the Protection of Personal Information Act 2013 (“POPIA”) and are committed to protecting your privacy and ensuring the confidentiality of the personal information that you provide to us in the course of rendering our services.
    2. Personal information shall mean any information relating to an individual that identifies that individual, more specifically as defined in section 1 of POPIA (“Personal information”)
    3. When you use the Website, Personal information relating to you may either be collected by The Wine Glass or provided by you.
    4. The Wine Glass may use automatic systems of data collection, such as cookies and similar technology to improve the interactivity of the website. A cookie is a device transmitted to the hard disk of a user. Cookies do not contain intelligible information but allow linking between you and your Personal information, such as your IP address and other information about your experience on the Website and your preferences expressed while choosing services and purchasing products offered on the Website. Cookies are disseminated by The Wine Glass’s servers, and no one may gain access to the information that they contain. The information and data are gathered directly and automatically by the Website. The Wine Glass processes information collected by cookies in a collective and anonymous way in order to optimize its services and the Website for the needs and preferences of the users. By using the Website, you consent to the placement of cookies or similar technology in your browser in accordance with this Privacy Policy.
    5. Please access the information on your Internet browser if you wish to delete cookies after using the Website.
    6. The Wine Glass also use Facebook Pixel and Google Analytics which enable it to track conversions. This means that it is able to track when a person visits the Website from an advert that was posted on Facebook. The Wine Glass is also able to obtain certain information about users, namely geographical location, how long you were on the Website, what sites you were on that led you to the Website. Users that visit the Website or interact with the Website may receive adverts that The Wine Glass runs in their Facebook newsfeed.
    1. Personal information that is supplied by you shall only be used and processed by The Wine Glass to the extent necessary to enable it to meet its obligations required in order to render its services or to improve its services by analysing it for trends.
    2. The Wine Glass shall be entitled to share your Personal information with couriers and other service providers to the extent necessary to render its services.
    3. The Wine Glass shall not disclose your Personal information to third parties without your consent other than is necessary in rendering its services, or unless legally required to do so.
    4. The Wine Glass cannot guarantee the absolute security of your Personal information, but it shall take all reasonable steps to protect it and maintain its confidentiality.
    5. The Wine Glass will not retain your Personal information longer than the period for which it is needed and in compliance with applicable law.
    1. The Wine Glass has adopted reasonable technical and organisational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. The Wine Glass will store all the Personal information you provide on our secure (password and firewall- protected) servers. The Website uses encryption software, and the payment portal ensures PCI DSS compliance.
    2. The Wine Glass does not share or sell Personal information to other organisations for its own purposes.
    3. The Wine Glass cannot be held responsible for the privacy and security policies of any sites that you may access via links that appear on the Website. Before disclosing your Personal information on any other website or to any other company or person, it is advised that you to read the terms and conditions and the privacy policy of the website, company or person in question, and contact the specific company or person with any queries you may have. Communicating and transmitting data via the internet is inherently risky. Your communications may be routed via several countries before you reach the Website. For this reason, The Wine Glass does not guarantee the security of your personal information sent over the internet and assumes no liability or responsibility for interception or the loss of Personal information, unless same is the result of our gross negligence or wilful default.
    1. Should The Wine Glass make any changes to this Privacy Policy in the future, it will be posted on the Website. Please check back frequently to see any updates or changes to this policy.
    2. Should you have any queries regarding this Privacy Policy or would like to enforce any rights you may have, please contact:

The Directors of The Wine Glass

2 Harbour Road